ACL Dispute Resolution Procedure
$600.00 (inc. GST)
This internal and external despite resolution procedure includes a complaints register and:
- has been designed to comply with RG 165 – Licensing: Internal and External Dispute Resolution, including responding to hardship variation applications;
- has been benchmarked against the Australian Standard ISO 10002-2006; and
- assists in compliance with PF224 licence condition 16.
This ACL dispute resolution procedure is designed to meet the requirements of ASIC RG 165. It is designed to help you manage Internal and External Dispute Resolution, including responding to hardship variation applications.
